Shipping policy

DOMESTIC SHIPPING

All orders ship via FedEx Monday through Friday. We do not ship on the weekend or U.S. holidays.

All orders, including 2nd Day and Next Day, placed Monday through Friday after 12pm EST will be processed the following business day. All orders placed Saturday or Sunday will be processed on Monday. Please allow 1-2 business days for orders to ship.

Orders placed with standard Ground shipping deliver 7 days a week. Orders placed with 2nd Day or Next Day shipping do not deliver on weekends.

INTERNATIONAL SHIPPING

International orders ship via FedEx International Express Shipping, Monday through Friday, excluding holidays. Duties and taxes are prepaid and calculated at checkout.

International shipments by FedEx International Express Shipping take 2-5 business days for delivery.

We ship to the following countries and territories:

Åland Islands, Albania, Algeria, Andorra, Anguilla, Armenia, Austria, Belarus, Belgium, Brazil, Bulgaria, Cambodia, Canada, Caribbean Netherlands, Chile, China, Côte d’Ivoire, Croatia, Cyprus, Czechia, Denmark, Dominica, El Salvador, Equatorial Guinea, Eritrea, Finland, France, French Southern Territories, Gabon, Georgia, Germany, Gibraltar, Greece, Greenland, Guernsey, Guinea-Bissau, Vatican City, Hong Kong SAR, Hungary, Iceland, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Jordan, Kosovo, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Malaysia, Mali, Malta, Mexico, Monaco, Namibia, Netherlands, Niger, Norway, Poland, Portugal, Réunion, Romania, São Tomé & Príncipe, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Taiwan, Thailand, Togo, Turkey, United Kingdom, U.S. Outlying Islands, Uzbekistan, Vietnam, Israel, Saudi Arabia, Qatar, Australia, New Zealand (16 of 17 regions) 

SHIPPING PROTECTION


We highly suggest purchasing Shipping Protection at checkout. We’ve partnered with Extend to offer Shipping Protection – coverage for lost, stolen, or damaged packages. If something goes wrong during shipping, Extend makes it easy to file a claim and get a resolution. Most often, Extend will send you a debit card for the value of your item(s), including shipping and taxes, so you can quickly get a replacement. 

For full coverage details, click here.

If you purchased Extend Shipping Protection and need to file a claim, you can do so here.  


CONFIRMATION & TRACKING

All prices on our site are based on the US dollar, and charged in US dollars. The exact exchange rate that you will pay is determined by the bank that issued your credit card. 

All orders require the full amount due at the time you place your order. All import taxes and duties are the responsibility of the customer.

Once placed, orders begin processing with our warehouse and cannot be canceled or changed. We are unfortunately unable to do the following:

  • Update addresses
  • Update products within the order
  • Add or remove products to/from the order
  • Add Gift Packaging or Shipping Protection

If you would like to return your order once you receive it, please refer to our return policy. We apologize for any inconvenience.

Once your order is authorized, you will receive a confirmation email. When your order is dispatched, you will receive shipping confirmation and tracking details.

Delivery times are estimates and are not guaranteed by LoveShackFancy in the event of forces of nature or other uncontrollable events.

You can track your order on our tracking page here.

Please note that a $9 restocking fee will be deducted from your refund for online returns on orders placed on or after March 25, 2025. If you prefer store credit, or you'd like to return your order at one of our store locations, the restocking fee will be waived.

SHIPPING METHODS

Ground on orders over $300

Free

Ground

$10.00 - $12.00

2nd Day

$35.00

Next Day

$45.00

International

Rates vary

 

For any further inquiries please contact us at [email protected].